WhatsApp, a popular messaging service
owned by Facebook Inc (FB), suffered a widespread global outage on Wednesday
that lasted for several hours before being resolved, the company said.
"Earlier today, WhatsApp users in
all parts of the world were unable to access WhatsApp for a few hours. We have
now fixed the issue and apologise for the inconvenience," WhatsApp said in
an email late Wednesday afternoon.
WhatsApp was down in parts of India,
Canada, the United States and Brazil, according to Reuters journalists. It
affected people who use the service on Apple Inc's (APPLE) iOS operating
system, Alphabet Inc's (GOOGLE.O) Android and Microsoft Corp's (MICROSOFT) Windows
mobile OS.
In Brazil, where the professional class
relies heavily on the messaging service, WhatsApp was down for about two and a
half hours. Many users switched to rival system Telegram, which has picked up
millions of customers in Brazil after two previous WhatsApp outages resulting
from court orders.
WhatsApp's is used by more than 1.2
billion people around the world and is a key tool for communications and
commerce in many countries. The service was acquired by Facebook in 2014 for
$19 billion.
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